What We Collect and Why We Hold It
When you open an account, we collect the registration details you provide — name, contact number, and the payment method you link to your wallet. For JazzCash and Easypaisa deposits, we record the transaction reference and timestamp; for Raast transfers, we store the bank-issued reference number.
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We do not store your full mobile banking PIN or password at any point. Device identifiers and IP address are logged at login to detect unusual access patterns — not to build a marketing profile. Session cookies keep you signed in across pages; analytics cookies count
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page visits in aggregate only. Your account data is held on servers accessible only to authorised operations staff, and payment rail data is handled under the terms of each provider's own security standards. We retain active account records for as long as your account remains open.
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If you close your account, transactional records are kept for the period required under applicable local law in regions where the service is permitted. Availability of this service depends on local law and is limited to eligible regions. Nothing in this policy constitutes a legal guarantee;
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where local regulation applies, those requirements take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.